Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, password
• Profile Information: Profile photo, bio, credentials, preferences
• Payment Information: Processed securely by Razorpay (we don't store card details)
• Booking Information: Workshop selections, participant details, special requirements
• Communications: Messages, reviews, support inquiries

1.2 Information Collected Automatically

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on platform
• Location Data: GPS location (with your permission) for finding nearby workshops
• Cookies: See our Cookie Policy below

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process bookings and payments
• Send booking confirmations, receipts, and reminders
• Enable communication between students and instructors
• Personalize your experience and show relevant workshops
• Provide customer support
• Send marketing communications (with your consent)
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Analyze platform usage to improve our services

3. Information Sharing and Disclosure

3.1 With Instructors and Studios

When you book a workshop, we share your name, contact information, and booking details with the instructor/studio to facilitate the service.

3.2 With Service Providers

We share information with trusted third-party service providers:

• Clerk: Authentication and user management
• Razorpay: Payment processing
• Google Maps: Location services and maps
• Email/SMS Services: Transactional communications
• Analytics Providers: Platform analytics and improvements

3.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication via Clerk
• Regular security audits and updates
• Access controls and monitoring
• Secure payment processing via PCI-compliant providers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Location Services: Enable or disable location tracking
• Cookie Preferences: Manage cookie settings in your browser
• Data Portability: Request your data in a structured format

To exercise these rights, contact us at support@dablo.in

6. Cookie Policy

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our platform
• Show relevant content and advertisements

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

7. Children's Privacy

Dablo is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for:

• Legal, tax, and accounting requirements
• Fraud prevention and security
• Resolving disputes

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use after changes constitutes acceptance of the updated policy.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

12. Contact Us

For questions about this Privacy Policy or our data practices, please email us at support@dablo.in.