Question 1

How do I book a workshop?

Accepted Answer

Browse workshops on our platform, select the one you like, choose your preferred date and time, and proceed to payment. You'll receive instant confirmation via email and SMS.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major payment methods through Razorpay including credit/debit cards, UPI, net banking, and wallets like Paytm, PhonePe, and Google Pay.

Question 3

Can I cancel my booking?

Accepted Answer

Yes, you can cancel your booking from your dashboard. Refunds depend on the cancellation policy of the specific workshop. Generally, cancellations made 48+ hours before the workshop are eligible for full refunds.

Question 4

How do I get a refund?

Accepted Answer

Refunds are processed automatically to your original payment method within 5-7 business days after cancellation approval. You'll receive an email notification once the refund is initiated.

Question 5

Do I get a receipt for my booking?

Accepted Answer

Yes, you'll receive a GST invoice via email immediately after payment. You can also download receipts anytime from your bookings dashboard.

Question 6

Can I book for multiple people?

Accepted Answer

Yes! When booking, you can select the number of participants. The total price will be calculated automatically including any applicable discounts.

Question 7

What is early bird pricing?

Accepted Answer

Some workshops offer early bird discounts if you book 14+ days in advance. You can save up to 30% on the regular price. Look for the early bird badge on workshop cards.

Question 8

How do I find workshops near me?

Accepted Answer

Use the location filter or enable GPS location permission. We'll show you workshops sorted by distance with the exact distance displayed on each card.

Question 9

How do I become an instructor on Dablo?

Accepted Answer

Click "Become an Instructor" and complete the onboarding form. We'll verify your credentials and set up your profile. The process typically takes 1-2 business days.

Question 10

What commission does Dablo charge?

Accepted Answer

Dablo charges a platform fee that varies based on your workshop pricing and volume. Contact us for detailed pricing information.

Question 11

How do I create a workshop?

Accepted Answer

Go to your instructor dashboard, click "Create Workshop", fill in all details including title, description, pricing, schedule, and requirements. Your workshop will be live once you publish it.

Question 12

When do I receive payment?

Accepted Answer

Payments are processed within 7 days after the workshop is completed. You'll receive a detailed payout report via email.

Question 13

Can I cancel a workshop?

Accepted Answer

Yes, but please notify students as early as possible. Go to your workshop details and click "Cancel Workshop". All enrolled students will be automatically refunded.

Question 14

How do I manage my bookings?

Accepted Answer

Your instructor dashboard shows all bookings, student details, and attendance. You can mark attendance, communicate with students, and view analytics.

Question 15

How can my studio join Dablo?

Accepted Answer

Sign up as a studio, provide your business details and verification documents. Once verified, you can add instructors and start listing workshops.

Question 16

Can we have multiple instructors?

Accepted Answer

Yes! Studios can add multiple instructors. Each instructor can manage their own workshops while being associated with your studio.

Question 17

How does studio verification work?

Accepted Answer

We verify your business registration, address, and credentials. This usually takes 2-3 business days. You'll be notified once verification is complete.

Question 18

What analytics are available?

Accepted Answer

Studio dashboards include booking analytics, revenue reports, student demographics, popular workshops, and performance metrics.

Question 19

I forgot my password. How do I reset it?

Accepted Answer

Click "Forgot Password" on the sign-in page. Enter your email and we'll send you a password reset link.

Question 20

My payment failed but money was deducted. What should I do?

Accepted Answer

Don't worry! If payment fails, any deducted amount will be automatically refunded within 5-7 business days. Contact support if you need immediate assistance.

Question 21

How do I update my profile information?

Accepted Answer

Go to Settings > Profile and click Edit. You can update your name, email, phone number, photo, and other details.

Question 22

Is my data secure?

Accepted Answer

Yes, we use industry-standard encryption and security practices. We never share your personal information with third parties without your consent. Read our Privacy Policy for details.

Question 23

Can I delete my account?

Accepted Answer

Yes, you can delete your account from Settings > Account. Note that this action is permanent and will delete all your data.

Frequently Asked Questions

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For Instructors

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